Accessibility statement

Introduction

Valle del Ambroz is committed to making its website accessible in accordance with the Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector, by which the Directive (EU) 2016/2102 of the European Parliament and of the Council of October 26, 2016.

This accessibility statement applies to the website https://visitambroz.es/, excluding embedded content from other domains.

Compliance Status

This website is partially in compliance with Royal Decree 1112/2018 due to the lack of compliance with the aspects indicated below.

Content not accessible

The content collected below is not accessible for the following reasons:

  1. Lack of compliance with Royal Decree 1112/2018

    1. A mode of operation that facilitates spoken output of available subtitles may not be provided in all cases. [requirement number 7.1.5 of the UNE-EN 301549:2022 standard Spoken subtitles]
    2. Some pages incorporate a video player that does not have a way to select and play available audio descriptions [requirement number 7.2.1 of the UNE-EN 301549:2022 Audio description playback] standard.
    3. Some images are not labeled or have a generic textual alternative [requirement number 9.1.1.1 of the UNE-EN 301549:2022 Non-textual content standard].
    4. Some pre-recorded videos on the website do not have audio description or alternative media [requirements number 9.1.2.3 and 9.1.2.5 of the UNE-EN 301549:2022 Audio description or alternative media (recorded) standard].
    5. On some pages the information, structure and relationships are not determined by software or have no alternative as text [requirement number 9.1.3.1 of UNE-EN 301549:2022 Information and relationships].
    6. On some pages, color has been used as the only visual means to transmit information, indicate an action, provoke a response or distinguish a visual element [requirement number 9.1.4.1 of the UNE-EN 301549:2022 Use of color] standard.
    7. On some pages the contrast ratio in text may not be at least 4.5:1 [requirement number 9.1.4.3 of the UNE-EN 301549:2022 Minimum contrast].
    8. Occasionally, some links may not have the specific purpose defined textually [requirement number 9.2.4.4 of the UNE-EN 301549:2022 Purpose of links].
    9. The location of the focus is not always visible when navigating with a keyboard [requirement number 9.2.4.7 of the UNE-EN 301549:2022 Visible focus].
    10. Occasionally, there could be an entry error in a field/form for which the user was not notified of the suggestion to solve it [requirement number 9.3.3.3 of the UNE-EN 301549:2022 standard, Suggestion for errors].
    11. On some pages, user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 9.4.1.2 of the UNE-EN 301549:2022 standard Name, function, value ].
    12. Some images are not labeled or have a generic textual alternative [requirement number 10.1.1.1 of the UNE-EN 301549:2022 Non-textual content standard].
    13. Occasionally, some document may not have the page title identified [requirement number 10.2.4.2 of the UNE-EN 301549:2022 Page Titling standard].
    14. On some pages the default language used is not indicated [requirement number 10.3.1.1 of the UNE-EN 301549:2022 Page Language standard].
    15. The product documentation does not list or explain all the accessibility features available [requirement number 12.1.1 of the UNE-EN 301549:2022 Accessibility and compatibility features].
    16. Support services do not provide all the information on accessibility features that are included in the product documentation [requirement number 12.2.2 of the UNE-EN 301549:2022 Information on accessibility features].
    17. Support services cannot always be adapted to the communication needs of users with disabilities [requirement number 12.2.3 of the UNE-EN 301549:2022 Effective communication standard].
    18. There may be documentation provided by the support services that is not in an accessible format [requirement number 12.2.4 of the UNE-EN 301549:2022 Accessible documentation standard].

  2. disproportionate load

    1. Does not apply.

  3. The content does not fall within the scope of the applicable legislation

    1. There may be office files in PDF and other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although it has been ensured that most of them do comply.
    2. There may be third-party content that is not developed by Valle del Ambroz or that is not under its control, such as office files.
    3. There may be pre-recorded files released before September 20, 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 11/12/2023.

The method used to prepare the declaration has been a self-assessment carried out by inSuit on 21/11/2023.

Last revision of the declaration: 15/12/2023

Comments and contact information

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:

  • Report any possible breach by this website.
  • Convey other content access difficulties.
  • Formulate any other query or suggestion for improvement regarding the accessibility of the website.

For these communications you have these communication channels available:

According to article 10.2.b of RD 1112/2018, you can also present:

  • A complaint regarding compliance with the requirements of RD 1112/2018.
  • A request for accessible information relating to:
    • Contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4.
    • Content that is exempt from compliance with accessibility requirements for imposing a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be specified clearly, allowing it to be verified that it is a reasonable and legitimate request.

Requests for accessible information and complaints can be submitted through https://visitambroz.es/contacto/, as well as the rest of the options included in Law 39/2015, of October 1, of the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and processed by the Association for the Integral Development of Valle del Ambroz (DIVA) of Valle del Ambroz.

Complaint procedure

If once a request for accessible information or complaint has been made, it has been rejected, the decision adopted is not in agreement, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having received a response.

The claim can be submitted through https://visitambroz.es/contacto/ of Valle del Ambroz, as well as in the rest of the options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Claims will be received and processed by the Association for the Integral Development of Valle del Ambroz (DIVA) of Valle del Ambroz.